What is a care consultation?

16 Jul 2021

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A care consultation is a conversation with one of our expert family care advisors over the phone. This is where we can discuss your needs and the type of support you are looking for as well as discover what type of carer would best suit you. Whether you’re new to Edyn or a long-term client, you’ll get compassionate and invaluable support from our expert team.

Whether you are just researching different options and looking for a quote or have decided you wish to go ahead and are looking to get something in place quickly, a care consultation is always a good place to start, so we can help to establish your needs and make sure we can assist prior to completing a full care assessment.

Our family care advisors are able to guide you through your care options based on the information you have shared. They will be able to paint a picture as to what live-in care looks like on a day-to-day basis and ensure it fits your care requirements. Further, they are able to break down the likely costs of support and offer advice on your care funding options based on your individual circumstances.

All of our family care advisors have care sector experience, so you can be sure you are speaking to someone who can properly advise on the most suitable option for you. After a care consultation, our team of advisors will be able to prepare a bespoke quotation based on your needs with an indication of which tier of live-in care you will require and outline a plan to get started should you wish to go ahead.

Planning to Get Started

One of the first considerations is where the care recipient is at the moment in their care journey. You may have care in place already and be looking for more hands-on support, looking to switch care providers, or maybe moving to live-in care from a care home or after a stay in hospital.

Our care advisors will establish what is the best way to go about getting things arranged, so we can tailor the assessment process accordingly.

As part of our conversation around care needs and what you would want to get from a care arrangement, we can then ensure that live-in care is a viable and safe option, as well as having enough information to ensure we find the right and well-matched professional carer.

Whether you will be paying for care yourself, or looking into as part of the care consultation our team will help to discuss the different funding options available, and how we may be able to assist in accessing funding.

This is all about long-term planning and ensuring we can help get care in place that is sustainable for you as a family.


Whether you have care in place at the moment or are looking to organise care for the first time, our expert care advisory team are here to help.

Want to have a chat to our advisors about options? Click here to see available slots and book a care consultation time online, or give us a call on 020 3970 9900

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Blog Post Author

Vijay Davdra

Sales Manager

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